New mobile application to boost collaboration and team performance
Iivantiira Connect provides automatic real-time phone call and location visibility to improve collaboration and management processes.
The front line field resources, management and support team members have full-time visibility to calls and locations of each individual, improving responsiveness and collaboration, as well as enabling optimum use of time and resources for the daily tasks.
The customer can capitalise call logs, real-time phone call and gps information, or their combination.
All the data can also be integrated with existing applications and systems like switchboards, service call & reservation systems, CRM and ERP systems, quality statistics, etc.
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- Phone call log (starting time, duration, direction)
- Location information (address and map position)
- Participant information (number, name, location, public profile)
- Integration with existing enterprise applications and systems
- Integration and management of call and location information
- Monitoring working hours
- Reservation systems
- Enterprise systems
- Map applications
